How do I prevent cheating/scan fraud?

To prevent scanning fraud, your receipts are set to automatically expire after 1 hour, unless you’ve asked us to change it. This is in place so that old receipts can't be scanned by a customer who did not make that specific purchase.

LoyalTree also defaults to require 30 minutes to pass between receipt scans. This prevents a user from finding a bunch of receipts and scanning them in succession.

If you suspect members of cheating or fraud in other ways, please contact us at with the details so we can look into it for you.

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