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HOW do I add another location to my LoyalTree program with Dinerware?

The first thing you’ll need to do when adding additional locations, is reach out to LoyalTree Sales (877.737.7366 ext 1 from 9:00am-5:00pm EST Monday-Friday) for a quote on adding your new locations. Below are more specific instructions for the technical aspect of adding additional locations to your program. 

In order to add an additional location to your LoyalTree program, please contact your Dinerware reseller. They will need to deploy the software at your new location, and will need to emailaccounts@loyaltree.zendesk.com to schedule activation on our end. Independently of Dinerware, you’ll need to send an email toaccounts@loyaltree.zendesk.com with the following information:

  • whether or not all locations have the same menu items (if not, all rewards will need to be changed to $ off, check-level discounts. Item-specific rewards cannot be used in a program with locations who do not offer the same menu items)
  • whether or not rewards will stay the same: if changes are to be made, include instructions.
  • who will be the primary point of contact at the new location to test rewards once they are built.
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